Shipping policy


 

1. Shipping Destinations

We currently ship to:

  • United States

  • United Kingdom

  • Canada

  • Australia

We may expand shipping locations in the future.

2. Processing Time

Orders are typically processed within 1–3 business days.

Processing times may be longer during:

  • High demand periods

  • Holidays

  • Promotional events

3. Delivery Times

Estimated delivery times: (Standard Shipping Method)

  • USA: 6–12 business days

  • UK: 5–10 business days

  • Canada: 7–12 business days

  • Australia: 6–10 business days

Estimated delivery times: (Fast Shipping Method)

  • USA: 5–8 business days

  • UK: 3–5 business days

  • Canada: 6-8 business days

  • Australia: 5–7 business days

These are estimates and not guaranteed.

4. Shipping Costs

Shipping costs are calculated at checkout unless otherwise stated (e.g. free shipping promotions).

5. Tracking

Once your order is shipped, you will receive a tracking number via email.

6. Customs, Duties, and Taxes

International orders may be subject to:

  • Import duties

  • Taxes

  • Customs fees

These charges are the customer’s responsibility.

Failure to pay these fees may result in:

  • Delayed delivery

  • Return of the package

Any return costs due to refusal will be deducted from your refund.

7. Incorrect Address

Customers are responsible for providing accurate shipping details.

If an incorrect address is provided:

  • We are not responsible for lost packages

  • Reshipping may require additional payment

8. Delays

We are not responsible for delays caused by:

  • Customs processing

  • Shipping carriers

  • Force majeure events

9. Lost or Stolen Packages

If your package is marked as delivered but not received:

  • Please contact the carrier first

  • Then contact us for assistance

We are not liable for stolen packages after confirmed delivery.

10. Contact

For shipping questions:
support@hypnory.com